PSNI Faces Safety Concerns with Introduction of Virtual Officer Service

The PSNI introduces a new virtual officer service amid concerns over officer safety, leading to a debate on modern policing practices. It has been described as an 'alternative' to in-person interactions, offering 'telephone resolution' for crime victims to connect with police. Virtual Officer Attendance Programme Underway The service is being tested in Northern Ireland with a focus on low-risk incidents to enhance efficiency. Police assure that officers will only be deployed when no immediate threat exists that would require in-person response. Privacy and Security Concerns However, there are concerns about personal security as video call appointments for minor offences raise fears of officer identification and potential misuse of images. Police Federation Supports the Change The Police Federation for Northern Ireland acknowledges the reservations but emphasizes the benefits of online engagement for public interaction. They believe that the shift to virtual services strengthens ties with the community. Ensuring Safety and Wellbeing The PSNI reiterates their commitment to officer safety and service improvement. They point out that the new scheme aims to modernize incident responses and provide added safety measures for officer interactions. The pilot program will undergo meticulous evaluation to ensure a secure and efficient service for both officers and the public.