Northern Ireland Broadband Reliability Study Reveals Surprising Results

Northern Ireland has the second-worst broadband reliability of anywhere in the UK, with over half of people (51%) experiencing outages at some point in the last year.

Northern Ireland Broadband Reliability

The most reliable broadband provider in Northern Ireland is Virgin Media, with 73% of people experiencing no outages at all. Those affected by outages may be eligible for compensation under Ofcom's scheme. A survey by Broadband Genie highlighted the challenges faced by Northern Ireland residents in terms of broadband reliability compared to other regions.

Reliability Scores and Findings

The survey assessed outage experiences, locations, and broadband providers among 3,200 participants. It calculated a reliability score out of 100 based on outage occurrences. The study emphasizes the stark differences in broadband reliability across UK regions.

Virgin Media Dominance

Virgin Media emerged as the most reliable broadband provider in Northern Ireland, with 73% of customers reporting no outages. Compensation options for outage incidents are explained, urging consumers to claim what they are entitled to. Broadband Genie's spokesperson emphasized the importance of reliable broadband service, especially for those working remotely.